Didn't manage to finish my first review attempt, so here we go. You have a great staff - pleasant and knowledgeable. My procedure went very quickly and smoothly. The directions given for the recovery process were excellent. The only thing that was tough was doing the extensive initial documentation. Fortunately, you have an electronic version so it can be done before one comes in, which is hat I did. Seems this could be greatly streamlined, though, but I have found these days that this is often the case everywhere. (By the way, I have NO IDEA what the SIMS text message mentioned below is.)

- Edward W

5 out of 5 stars on